Your devices are family. Trust us to care for them.
No travel · No queue · Fixed within 10 minutes
Serving customers worldwide
People around the world are being helped by FixselF right now
Live service by region
Choose your region and we'll take it from here
Why FixselF?
We made repair simple
No downtime
Keep using your device while we fix it — no need to hand it over
No travel
Fixed at home, no need for a special trip
No repair shop hunting
No comparing, no worrying about being overcharged — we come to you online
No waiting
No queue numbers, no time off work — start anytime, 24 hours
24/7 shift engineers
Engineer team on standby around the clock; keep your device on and we fix it quietly, then notify you
Pay only when fixed
Free trial until 2026/10/31 — pay only when fixed
Diagnose first, then repair
Free diagnosis after connecting — we only proceed if it matches your description; otherwise you get a quick diagnostic report
What can we fix for you?
Two ways to serve you — choose what fits your situation
💻 Desktop
Windows · Mac · Linux All services available directly online — no extra equipment needed
📱 Phone
Android · iOS Most services remote; deep services need a desktop + USB
🔌 Deep Service
OS reinstall / flashing / boot issue repair Needs a desktop computer + USB connection, and the device must still be able to enter Recovery/Download/Fastboot mode
| Service | Type | Est. time | Est. fee |
|---|---|---|---|
| System Performance & Health🖥️ Windows／macOS／Linux | |||
| System health check & report (storage / memory / battery / network) | Direct Online Service | About 5–10 min | NT$120 (≈US$3.8) |
| Clear cache & junk files, free up space | Direct Online Service | About 10–15 min | NT$200 (≈US$6.3) |
| Fix slowness and lag | Direct Online Service | About 20–40 min | NT$400 (≈US$13) |
| Battery health check (health %, cycle count — diagnostic only, not replacement) | Direct Online Service | About 5–10 min | NT$120 (≈US$3.8) |
| Fix app crashes/freezes | Direct Online Service | About 10–20 min | NT$320 (≈US$10) |
| Disable startup apps, speed up boot time | Direct Online Service | About 10 min | NT$200 (≈US$6.3) |
| Software update and driver troubleshooting | Direct Online Service | About 15–30 min | NT$240 (≈US$7.6) |
| Performance tuning (power plan, visual effects) | Direct Online Service | About 10–15 min | NT$320 (≈US$10) |
| Software-level blue screen/crash repair | Direct Online Service | About 15–30 min | NT$320 (≈US$10) |
| Hard drive health check (SMART status warning before it actually fails) | Direct Online Service | About 10 min | NT$120 (≈US$3.8) |
| Windows Update stuck/failing | Direct Online Service | About 20–40 min | NT$400 (≈US$13) |
| Annual deep system checkup (a more thorough one-time clean-up than routine maintenance) | Direct Online Service | About 30–60 min | NT$500 (≈US$16) |
| Network & Peripheral Connectivity🖥️ Windows／macOS／Linux | |||
| Network connection and DNS settings issues | Direct Online Service | About 10–20 min | NT$240 (≈US$7.6) |
| Audio/microphone/webcam not working (driver or system service issue) | Direct Online Service | About 15–30 min | NT$320 (≈US$10) |
| Printer won't connect / driver issues | Direct Online Service | About 15–30 min | NT$320 (≈US$10) |
| External drive/USB not recognized | Direct Online Service | About 10–20 min | NT$200 (≈US$6.3) |
| Email client not receiving mail / sync issues | Direct Online Service | About 15–30 min | NT$320 (≈US$10) |
| Bluetooth pairing issues | Direct Online Service | About 10 min | NT$120 (≈US$3.8) |
| Mobile data/APN misconfiguration (Wi-Fi works, mobile data doesn't) | Direct Online Service | About 10–20 min | NT$200 (≈US$6.3) |
| Forgotten WiFi password / retrieve a saved WiFi password (your computer already remembers it, the interface just hides it) | Direct Online Service | About 15–30 min | NT$150 (≈US$4.8) |
| Security & Privacy Protection🖥️ Windows／macOS／Linux | |||
| Remove ads, pop-ups, and malware | Direct Online Service | About 20–40 min | NT$400 (≈US$13) |
| Disable/remove problematic apps and background processes | Direct Online Service | About 10–20 min | NT$200 (≈US$6.3) |
| Notification and permission management | Direct Online Service | About 10 min | NT$120 (≈US$3.8) |
| Browser hijacked (homepage changed, random tabs, browser slowdown) | Direct Online Service | About 15–30 min | NT$250 (≈US$7.9) |
| Unknown process using high CPU / cryptominer malware check | Direct Online Service | About 20–40 min | NT$300 (≈US$9.5) |
| App permissions/privacy checkup | Direct Online Service | About 10–15 min | NT$200 (≈US$6.3) |
| Browser password health check (flag leaked/weak passwords for you to update — we don't change them for you)👤 | Direct Online Service | About 10–15 min | NT$200 (≈US$6.3) |
| Password manager setup guidance (move scattered passwords into one secure manager)👤 | Direct Online Service | About 15–20 min | NT$240 (≈US$7.6) |
| Two-factor authentication (2FA) security checkup (check if it's enabled on your main accounts, guide setup where it isn't)👤 | Direct Online Service | About 10–15 min | NT$200 (≈US$6.3) |
| Online account security checkup (find accounts you haven't logged into in years that still have payment info saved)👤 | Direct Online Service | About 15–30 min | NT$250 (≈US$7.9) |
| Account Sync & Data Organization🖥️ Windows／macOS／Linux | |||
| Accidentally deleted file/photo recovery (if not yet overwritten; success rate varies)👤 | Direct Online Service | About 15–30 min | NT$320 (≈US$10) |
| Account sync issues (contacts/calendar/photos not syncing)👤 | Direct Online Service | About 10–20 min | NT$200 (≈US$6.3) |
| Backup health check (many people assume auto-backup is running, but cloud storage has been full for ages and it never actually succeeded)👤 | Direct Online Service | About 10 min | NT$120 (≈US$3.8) |
| Cloud storage checkup (find the biggest old files hogging your Google Drive/iCloud/OneDrive)👤 | Direct Online Service | About 15–30 min | NT$240 (≈US$7.6) |
| Consolidate photos/videos from multiple devices (into your own cloud account — never passes through or stored on our servers) | Direct Online Service | About 20–40 min | NT$320 (≈US$10) |
| Device Migration & Data Transfer🖥️ Windows／macOS／Linux | |||
| Data migration to a new computer (backup old, restore to new)👤 | Direct Online Service | About 30–60 min | NT$500 (≈US$16) |
| Data migration to a new phone (backup old, restore to new)👤 | Direct Online Service | About 30–60 min | NT$400 (≈US$13) |
| Secure data wipe before selling/donating a device (includes account sign-out verification, not just a factory reset)👤 | Direct Online Service | About 20–40 min | NT$350 (≈US$11) |
| Sign-out/sign-in checkup when switching devices👤 | Direct Online Service | About 20–30 min | NT$320 (≈US$10) |
| Digital Life Declutter🖥️ Windows／macOS／Linux | |||
| Subscription cleanup (find forgotten subscriptions that are quietly still charging you)👤 | Direct Online Service | About 20–40 min | NT$320 (≈US$10) |
| Unused app/software cleanup (lists what you haven't touched in ages, you decide what to remove) | Direct Online Service | About 15–20 min | NT$200 (≈US$6.3) |
| Contacts cleanup (merge duplicates, remove old entries for disconnected numbers)👤 | Direct Online Service | About 10–15 min | NT$200 (≈US$6.3) |
| Desktop/Downloads folder cleanup (sort out the pile of files that's built up) | Direct Online Service | About 15–20 min | NT$200 (≈US$6.3) |
| Email inbox cleanup (clear unread mail, bulk-unsubscribe from newsletters you don't need)👤 | Direct Online Service | About 15–20 min | NT$200 (≈US$6.3) |
| Warranty expiration lookup reminder (find out how much warranty time your devices have left) | Direct Online Service | About 5–10 min | NT$120 (≈US$3.8) |
| Mac-Only Services🍎 Mac only | |||
| Time Machine backup health check & repair (Mac only — diagnose whether the backup is actually complete or corrupted) | Direct Online Service | About 30–60 min | NT$300 (≈US$9.5) |
| Keychain sync issue repair (Mac only — fix a corrupted login keychain or cross-device sync failure) | Direct Online Service | About 30–60 min | NT$300 (≈US$9.5) |
| macOS update failure troubleshooting (diagnose whether it's insufficient space, corrupted update cache, or another root cause) | Direct Online Service | About 30–60 min | NT$300 (≈US$9.5) |
| Linux-Only Services🐧 Linux only | |||
| Package manager repair (Linux only — apt/yum stuck, resolving dependency conflicts) | Direct Online Service | About 30–60 min | NT$350 (≈US$11) |
| GRUB bootloader repair (Linux only — getting this wrong means the system won't boot; requires real technical expertise) | Direct Online Service | About 1–2 hours | NT$600 (≈US$19) |
👤
| Service | Type | Est. time | Est. fee |
|---|---|---|---|
| Boot & System Repair🤖 Android only | |||
| Stuck on boot logo / boot loop repair (software-caused, device can still enter Recovery mode) | Phone Deep Service | About 30–60 min | NT$600 (≈US$19) |
| OS reinstall / flashing (Recovery / Download / Fastboot mode) | Phone Deep Service | About 1–2 hours | NT$600 (≈US$19) |
| Firmware version update or downgrade | Phone Deep Service | About 20–40 min | NT$240 (≈US$7.6) |
| Boot media creation (prep step before OS reinstall) | Phone Deep Service | About 15–30 min | NT$200 (≈US$6.3) |
| Screen / Account Unlock🤖 Android only | |||
| Android screen unlock guidance (requires proof of ownership, legitimate reset) | Phone Deep Service | About 30–60 min | NT$600 (≈US$19) |
| Carrier SIM-lock unlock guidance (requires an unlock code from your carrier; we only guide you through the legitimate request process) | Phone Deep Service | About 15–30 min | NT$200 (≈US$6.3) |
| Hardware Diagnostics & Backup🤖 Android only | |||
| Deep hardware diagnostics (screen touch, charging issues) | Phone Deep Service | About 20–40 min | NT$200 (≈US$6.3) |
| Full device backup and restore | Phone Deep Service | About 1–3 hours | NT$400 (≈US$13) |
| Pre-replacement part testing and verification | Phone Deep Service | About 30–90 min | NT$400 (≈US$13) |
| Preliminary motherboard-level issue guidance (water damage, no signal, etc. — for deciding whether a repair shop visit is needed, not on-site repair) | Phone Deep Service | About 15–30 min | NT$200 (≈US$6.3) |
| iOS Quick Services (no USB needed, done via the app)📱 iPhone／iPad only | |||
| System health check & report (storage/battery/network/thermal) | Contact for quote | ||
| Quick photo & media backup | Contact for quote | ||
| Contacts & SMS backup | Contact for quote | ||
| Screen & touch panel diagnostics | Contact for quote | ||
| Screen time management & one-tap app blocking (Family IT Guardian subscription required) | Contact for quote | ||
| iOS Deep Services (requires USB to a computer)📱 iPhone／iPad only | |||
| iPhone kernel panic log decoding (crash/hardware diagnostics) | Contact for quote | ||
| DFU / Recovery mode brick rescue check | Contact for quote | ||
Real Voices
Every word is a real frustration — especially when you need it "right now"
"It's been two months, and I still don't dare show my phone to my colleagues."
One day I accidentally tapped into an ad website, and since then my phone keeps popping up those heart-racing ads at random moments. During a meeting my phone suddenly rang, I panicked and muted it — when a colleague asked what was wrong, I just smiled and said "nothing." Two months. I tried a bunch of ad-blocker apps, the more I installed the worse it got, and I refused to factory-reset — my photos, chats, and work files are all in there. That feeling of "it's my own phone, but I'm afraid to open it in front of anyone" is really suffocating.
A friend recommended FixselF, and I thought, let me try one last time. Less than five minutes after ordering and installing, I got a notification that diagnosis had started. Honestly, I was nervous the first time — but the whole diagnosis and repair process was laid out clearly on screen. I watched it hunt down and remove the malicious ad sources one by one, and the weight in my chest slowly lifted. When it finished, I got a notification and a professional report, plus a reminder not to click suspicious links. In less than half an hour, my phone was clean — and I didn't have to hide it from my colleagues anymore.
"My computer takes 10 minutes to boot, and my kids are far away. I don't want to bother them."
The computer my son gave me used to be fine, but these past months it's gotten slower and slower. I press the power button, go pour a cup of water, and it's still spinning when I come back. Strange windows keep popping up that I can't close. My children both work far away — I don't want them to worry, and I'm afraid of that repair shop downstairs. A neighbor said they charge thousands and swap out parts. I just want to watch a show and video-call my kids. Why is it so hard?
My daughter ordered FixselF for me. When the engineer said they were starting, I was really nervous — I wondered if this was a scam too. But the screen showed line after line of what it was checking and what it found. I didn't understand most of it, but I could tell it was being careful. It said my computer had a bunch of junk secretly installed, and it removed them one by one. Now it boots in 40 seconds and no more ads — I can finally video-call my grandson properly.
"My Mac froze the night before my deadline. I was almost in tears."
The client's work was due the next morning, but at midnight I found my Mac taking five minutes just to open Photoshop. Send it for repair? That takes a day or two — the deadline would be blown. I searched online for "Mac slow fix" and got more anxious with every page, afraid to touch anything myself in case I broke my files — all my design files and client originals are in there, I didn't even dare press the Disk Utility button. That whole night I kept thinking: why today, of all days?
In desperation I found FixselF, which claimed to fix it remotely. I thought: it's come to this, let's just try. I ordered late at night, and an engineer actually came online. Diagnosis: memory eaten up by background programs, cache exploded. As it cleaned, I watched the junk disappear one by one and finally let myself breathe. Half an hour later Photoshop opened instantly, I delivered before the deadline, and the client even praised my efficiency.
"Ten minutes before the meeting, my iPad wouldn't open the slides. The whole company was waiting on me."
The board meeting was at ten in the morning. At 9:50 I discovered my iPad storage was completely full and the presentation I'd prepared all week wouldn't open. IT said "boss, a reset is fastest" — but my client contracts and quotes are in there, how could I let them reset it? I stood at the meeting room door watching a dozen managers wait for me, my mind completely blank. I'm not someone who's bad with computers, but at that moment there was nothing I could do.
My assistant said she'd seen FixselF's ad, and I waved at her to hurry. Five minutes later my phone buzzed: diagnosis started. I watched the steps run on screen, still thinking "will it make it in time?". It found 60GB of temp files and old data, cleaned them, and the slides opened in a second. When I walked into that meeting, nobody knew what I'd just been through. That night I had my assistant install FixselF on every computer in the company.
"3 AM, report due at 9 AM — and my laptop just blue-screened."
My final project report was due at nine the next morning. I was typing away at 3 AM when my laptop suddenly blue-screened, and after rebooting it just kept hanging on the recovery screen. I was in shock — the report was only saved up to midnight, and three hours of work plus a whole semester of data were trapped inside a machine that wouldn't boot. The repair shop near campus opens in the morning, and even then it takes a day or two. I had to present the next day. I couldn't wait that long.
My roommate said his cousin used FixselF, that it could rescue devices remotely. I ordered on the spot, and within five minutes I got a notification: the engineer was online. It checked the system step by step, found a driver conflict causing the boot failure, and repaired it on screen — I could watch everything. Half an hour later the laptop booted, not a single file lost, even the three hours of work I thought were gone. I finished the report before 9 AM and presented successfully. That night I learned: when it's truly urgent, you don't need 'slow and careful repair' — you need someone there right now.
"Client meeting in 30 minutes, and my laptop won't open the slides."
I had a pitch with a major client at ten. At 9:30 I got to the meeting room and my laptop just kept spinning — the presentation file wouldn't respond no matter how many times I clicked. This was a deal I'd been working on for three months, and it all came down to this one pitch. The hotel said there was a repair shop nearby, but driving there took 20 minutes, and coming back with a freshly reset machine wasn't an option. I stood in the hallway holding a cold cup of coffee, experiencing 'tears with nowhere to fall' for the first time.
A colleague said FixselF could handle it remotely right away. I ordered, half doubting. Within five minutes, an engineer took over my computer, and I watched the lines of progress scroll on screen, silently praying it would make it. It found a stuck system update hogging resources, cleaned and rebooted — the slides opened three minutes before the meeting started. I walked in, and the client had no idea what I'd just been through. The pitch went well. We signed that same day.
"15 minutes before going live, OBS keeps crashing — hundreds of fans are waiting."
I stream every Wednesday night, and today I'd promoted it extra early. Then, fifteen minutes before going live, OBS kept crashing. I restarted five times, reinstalled once — nothing worked. Hundreds of fans were already in chat asking 'not streaming today?' I was sweating buckets. Take it for repair? Where do you find a repair shop open at this hour — and I needed to stream tonight, not next week.
A viewer commented: 'try FixselF, I used it before, it's fast.' I ordered immediately. The engineer looked remotely and found a streaming plugin conflict eating up memory. It isolated the conflict, cleared the usage, and five minutes later OBS was stable. I went live ten minutes late and told my fans 'my computer was acting up' — nobody knew the panic I'd just lived through. The stream went smoothly, and that night I broke my viewership record.
"Grandma wants to video-call her grandson, but the computer keeps freezing — I've already rescheduled three times."
My mother-in-law lives down south, and the thing she looks forward to most is video-calling her grandson every week. But for two months now, the family computer keeps freezing, cutting calls midway, and the audio comes and goes. I've rescheduled with her three times. She says 'it's fine,' but I can hear the disappointment. My husband says buy a new one — but that's over ten thousand dollars, and I'm not even sure a new one would fix it.
A close friend recommended FixselF, saying at least let someone look at it remotely first. I booked it, the engineer connected quickly, and found the video software's cache was stuffed and background programs were hogging the network. It cleaned everything, and the video call finally ran smoothly. This Wednesday, grandma saw her grandson yell 'Grandma!' into the camera, and she laughed with such joy — then told me 'the picture is so clear this time!' At that moment, I knew it was worth more than a brand new computer.
How it works?
Receive a health report; the same problem recurs within 7 days, we fix it free
Download
Download FixselF for your device (Android / Windows / Mac / Linux)
Connect
Open the app, enter your 6-digit pairing code, connect with one tap (encrypted)
Engineers repair automatically
Our engineers diagnose remotely and repair automatically — every action is visible to you
Get your report
Receive a health report; the same problem recurs within 7 days, we fix it free
Peace of mind
Our promise — feel safe handing us your phone and computer
Transparent
Every action is shown — no black box
In control
Disconnect with one tap, reject any action, remove anytime
Reversible
Automatic restore points before repair; actions can be rolled back
Protected
Liability terms protect both sides; 7-day warranty after repair
Privacy
We only read system data needed for repair — never photos, documents, or chats
Respect
No pestering; after removal we never track you
客戶怎麼說
真實客戶的維修心得與評價